Privacy Policy

Privacy Policy

Effective Date: 1 May 2026

Welcome to Floprr (“Floprr”, “we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting the information you share while using our platform.

This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you access or use the Platform available through floprr.com and any related services.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with it.

1. Scope of This Privacy Policy

This Privacy Policy explains:

• Who we are
• What information we collect
• How we collect and use information
• How we protect information
• Who we may share information with
• Your privacy rights
• Marketing preferences
• Cookies and tracking technologies
• Data retention practices
• Third-party links and services
• Updates to this Privacy Policy

We may revise or update this Privacy Policy from time to time. Any updated version will be published on this page together with the updated effective date.

If this Privacy Policy is translated into another language, the English version shall prevail in the event of any inconsistency.

2. Who We Are

Floprr is an independently owned and operated online classified platform based in the United Arab Emirates.

The Platform currently operates as a privately managed independent service and is not presently operated under a registered corporate entity.

Floprr provides users with the ability to browse, publish, and communicate regarding classified listings including vehicles, real estate, and related categories.

3. Compliance with Applicable Laws

Floprr aims to process and protect personal information in accordance with applicable privacy and data protection principles and relevant laws of the United Arab Emirates, including applicable requirements under the UAE Personal Data Protection Law (PDPL) where applicable.

4. Contact Information

For general support or privacy-related inquiries, you may contact us at:

Support Email: support@floprr.com
Privacy Email: privacy@floprr.com
Website: www.floprr.com

5. Information We Collect

We may collect personal, technical, and usage-related information when you use the Platform.

1. Information You Provide Directly

Account Information

• Full name
• Username
• Email address
• Mobile phone number
• Profile image (optional)

Listing Information

• Property or vehicle details
• Listing descriptions
• Pricing information
• Uploaded photos or media
• Listing location information

Communication Information

• Messages exchanged with other users
• Customer support communications
• Reports, complaints, or feedback submitted to us

Verification Information

If verification services are introduced in the future, we may collect identification documents or related verification information for fraud prevention and account authenticity purposes.

1. Information Collected Automatically

Technical Information

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Access times and dates
• Referral pages or URLs

Usage Information

• Pages viewed
• Listings searched or viewed
• Click activity
• Interaction patterns on the Platform

Location Information

Approximate location information may be collected if enabled through your device or browser settings.

6. Information We Receive From Third Parties

We may receive limited information from third-party services including:

• Social media login providers
• Analytics providers
• Advertising or marketing partners
• Fraud prevention services

This information may include:

• Contact information
• Authentication details
• Technical information
• Usage and behavioral information

7. How We Use Your Information

We may use your information for purposes including:

Platform Operations

• Creating and managing accounts
• Publishing and managing listings
• Enabling communication between users
• Providing customer support

Platform Improvements

• Improving user experience
• Enhancing Platform functionality
• Analyzing user activity and trends

Safety and Security

• Detecting fraud and scams
• Preventing misuse or abuse
• Protecting users and the Platform

Communications

• Sending service notifications
• Responding to inquiries
• Sending marketing communications where permitted

Legal Compliance

• Complying with applicable laws and regulations
• Responding to lawful requests from authorities

8. Legal Basis for Processing Information

Depending on the circumstances, we may process personal information based on:

• Your consent
• Performance of services requested by you
• Compliance with legal obligations
• Legitimate operational, security, and business interests

9. Cookies and Tracking Technologies

Floprr may use cookies, pixels, local storage, analytics tools, and similar technologies to improve the functionality, performance, and security of the Platform.

These technologies may be used for purposes including:

• Keeping users logged into their accounts
• Remembering user preferences
• Understanding user behavior and traffic patterns
• Improving search and listing experiences
• Detecting suspicious or fraudulent activity
• Delivering relevant advertisements or promotions

Third-party providers such as analytics or advertising partners may also use cookies or similar technologies in accordance with their own privacy policies.

Users may manage or disable cookies through browser settings. However, disabling cookies may affect certain features or functionality of the Platform.

10. Platform Safety and Fraud Prevention

Floprr is committed to maintaining a safe and trustworthy marketplace environment.

To help protect users and the Platform, we may monitor listings, communications, reports, account activity, and other interactions for purposes including:

• Detecting scams or fraudulent activity
• Preventing spam or fake listings
• Investigating suspicious behavior
• Enforcing our Terms of Use and policies
• Protecting users and public safety

We reserve the right to remove listings, restrict accounts, suspend access, or cooperate with relevant authorities where necessary to maintain Platform integrity and comply with applicable laws.

11. Sharing of Personal Information

We do not sell personal information to third parties.

However, we may share information in the following situations:

With Other Users

When you publish listings or communicate through the Platform, certain information may become publicly visible, including:

• Username
• Profile details
• Listing content
• Uploaded images
• Contact details you choose to display

Please only publish information that you are comfortable making publicly available.

With Service Providers

We may share information with trusted service providers that assist with:

• Hosting services
• Security services
• Analytics services
• Communication systems
• Technical support

These providers may access information only for authorized operational purposes.

Legal and Regulatory Requirements

We may disclose information where required by law or where reasonably necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Prevent fraud or illegal activity
• Protect users or the Platform
• Enforce our policies or agreements

Business Transfers

If Floprr undergoes a future merger, acquisition, restructuring, sale, or transfer, user information may be transferred as part of that process.

12. International Data Transfers

Your information may be stored or processed on servers located in jurisdictions outside your country of residence depending on the service providers and infrastructure we use.

By using the Platform, you acknowledge and consent to such transfers where permitted by applicable laws.

13. Data Security

We implement reasonable technical, administrative, and organizational security measures designed to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Access to personal information is limited to authorized persons and service providers who require such access for legitimate operational purposes.

While we take reasonable precautions to safeguard information, no method of electronic storage, internet transmission, or online platform can be guaranteed to be completely secure. Accordingly, Floprr cannot guarantee absolute security of any information transmitted or stored through the Platform.

Users are responsible for maintaining the confidentiality of their account credentials and login information.

14. Data Retention

Floprr retains personal information only for as long as reasonably necessary for:

• Providing Platform services
• Maintaining operational records
• Complying with legal obligations
• Preventing fraud and abuse
• Resolving disputes
• Enforcing policies and agreements

If you close your account or request deletion of your information, certain records may still be retained where reasonably necessary for legal, regulatory, fraud prevention, security, or legitimate business purposes.

We may also retain anonymized or aggregated information that no longer identifies individual users.

15. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain processing activities
• Withdraw consent where applicable
• Request a copy of your stored data

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

We may request additional information to verify your identity before processing certain requests.

16. Marketing Communications

You may opt out of receiving marketing or promotional communications at any time by:

• Using the unsubscribe link included in marketing emails
• Adjusting account communication preferences
• Contacting us directly

Please note that service-related or transactional communications may still be sent where necessary.

17. Children’s Privacy

The Platform is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If you believe that a minor has submitted information through the Platform, please contact us so appropriate action may be taken.

18. Third-Party Links and Services

The Platform may contain links to third-party websites, applications, or services.

We do not control and are not responsible for the privacy practices, content, or policies of third-party platforms. Users are encouraged to review the privacy policies of any external websites or services they visit.

19. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, with or without prior notice.

Any changes will become effective immediately upon publication on this page unless otherwise stated.

We encourage users to review this Privacy Policy periodically to stay informed about how information is handled.

20. Data Residency, Hosting and Cloud Infrastructure

Floprr is hosted on cloud infrastructure provided by Oracle Cloud Infrastructure (OCI), operating within the United Arab Emirates region.

Our primary hosting environment is located in:

• UAE East (Oracle Cloud Region)

All core platform data, including user accounts, listings, communications, and operational data, is stored and processed within UAE-based infrastructure.

Data Storage and Residency

Floprr is designed to maintain data residency within the United Arab Emirates. This means that user data is primarily stored and processed within UAE data centers to ensure local data protection and performance.

Backup and Disaster Recovery

To ensure reliability, availability, and data protection, Floprr maintains encrypted backups across the following UAE-based regions:

• UAE East (Primary environment)
• UAE Central (Backup and disaster recovery environment)

These backups are used solely for system recovery, data integrity, and continuity of services.

Encryption and Security Controls

Floprr applies industry-standard security practices to protect user data, including:

• Encryption of data in transit (TLS/HTTPS)
• Encryption of data at rest within Oracle Cloud Infrastructure
• Secure backup encryption in UAE-based regions
• Controlled access to systems and databases based on least privilege principles

Access to production systems and stored data is restricted to authorized personnel only.

Third-Party Processing

While Floprr primarily operates within UAE-based infrastructure, certain limited services (such as analytics, monitoring, or security tools) may involve third-party providers. Where this occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.

Acknowledgment

By using Floprr, you acknowledge and agree that your data may be stored, processed, and backed up within the United Arab Emirates in accordance with this Privacy Policy.

21. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Floprr Support and Privacy Inquiries
📧 support@floprr.com

🌐 www.floprr.com